Account Management Customer Service Resume Sample | Resume ...

The sample below is for a Account Management Customer Service Resume. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Account Management Customer Service Candidate should be properly created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice.

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ACCOUNT MANAGEMENT ? CUSTOMER SERVICE

Experienced and knowledgeable Account Management and Customer Service professional with experience in innovative Business Development strategies. Proven track record in small business development in high technology and retail industries. Experienced leader recognized for building strong staff and client relations while leveraging superior customer service and support. Respected business professional demonstrating a tireless work ethic and uncompromising integrity.
Core Competencies
Business Development ? Sales & Marketing ? Vendor Relations ? Negotiation ? Product Placement Communications ? Mentoring ? Analysis & Planning ? Process Streamlining ? Customer Relations
Operations Improvement ? Profit & Volume Growth ? Account Development ? Salesforce CRM Software

PROFESSIONAL EXPERIENCE
RelayRides Neighbor to Neighbor Carsharing Cambridge ? MA 2010 ? 2011
Business Development
Clearly defined effective process that directly contributed to company?s upward mobility. Served as liaison between members and management team. Spearheaded a focused approach to sell the benefits of carsharing to car owners utilizing new technology and aggressive lifestyle change for car owners. Embraced the details and successfully coordinated each sale internally while closely collaborating with Vehicle Manager to communicate countless details for seamless entry for car owner.
Volunteer Chair ? Lighting of Lexington, Lexington ? MA 2005 ? 2009
Co-chaired and organized holiday decorations for Town of Lexington, and efficiently managed $40K budget and transition to environmentally friendly LED lights in 2008. Part of community team of 25 volunteers to decorate and ?light up the town? that promoted business traffic and increased revenue, and worked with local business to generate excitement regarding yearly town lighting.
Smaller Business Association of New England, Waltham ? MA 2000 ? 2003
Customer Service Representative
Provided complete resource/referral assistance and oversight for all requirements and demand of growing small businesses. Developed events to attract new members and to further promote association?s image, and protected small business across a 6-state region. Served as liaison for 2,500 members and Member Services. Acted as liaison between 2500 members and Members Services.
Pre 2000:
Retail Division Manager ? Rue de France, Newport, RI
Account Executive ? IBM Corp. /Rolm Corporation, Chicago, IL
Advertising Account Executive/ Western Regional Salesperson ? Landmark Communications, Norfolk, VA

EDUCATION AND CREDENTIALS

BS, Business Administration
Old Dominion University, Norfolk ? VA
One to One Apple Courses ? Burlington ? MA 2008 ? 2009

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